Customer Service Representative – UK/US (Voice & Non Voice) for INDORE & JAIPUR LOCATION.

A “ Customer Service Representative ” must have

• Excellent verbal, written and listening skills
• Should have good command over Grammar and Fluency in English
• Should not have any MTI while conversing
• Details of several functions to provide quality service
• Good knowledge of computers
• Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

• Handle queries and complaints of the Amazon related to products
• Transaction handling Services, Problem Solving Efficiency
• Numerical Ability, High level of accuracy
• Energetic, friendly and approachable individuals that understand the impact of great customer service
• Responsible to deliver high quality and productivity results that meet the identified targets
• Strong ability to multitask and take fast decisions independently
• Maintains composure and patience with customers

JOB SUMMARY:

This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively

DESIRED CANDIDATE PROFILE:

• Education qualifications – HSC/Any Graduate
• Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
• Excellent interpersonal skills
• Should not be below 18 years of age
• Flexible to work in rotational shifts as per US Hours, according to business needs

Job Type: Full-time

Salary: ₹276,000.00 to ₹300,000.00 /year

Required language:

• English

RELOCATION BONUS, TRAVELING & 15 Days ACCOMODATION WILL BE PROVIDED TO OUTSTATION CANDIDATES.