Customer Service Representative – UK/US (Voice & Non Voice) for INDORE & JAIPUR LOCATION.
A “ Customer Service Representative ” must have
- Excellent verbal, written and listening skills
- Should have good command over Grammar and Fluency in English
- Should not have any MTI while conversing
- Details of several functions to provide quality service
- Good knowledge of computers
- Ability to Write/type messages to ensure professional tone
JOB DESCRIPTION:
- Handle queries and complaints of the Amazon related to products
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
JOB SUMMARY:
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively
DESIRED CANDIDATE PROFILE:
- Education qualifications – HSC/Any Graduate
- Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
- Excellent interpersonal skills
- Should not be below 18 years of age
- Flexible to work in rotational shifts as per US Hours, according to business needs
Job Type: Full-time
Salary: ₹276,000.00 to ₹300,000.00 /year
Required language:
- English
RELOCATION BONUS, TRAVELING & 15 Days ACCOMODATION WILL BE PROVIDED TO OUTSTATION CANDIDATES.
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